We talk to Paul Woodgate from First National Trustee Company (Hong Kong) Limited (FNTC), the world’s leading provider of business solutions, legal structures and trustee services for resort developments.
Paula Woodgate is the Business Development Director Asia Pacific of First National Trustee Company (Hong Kong) Limited (FNTC) and a Director at VO Associates. FNTC provide essential tools that help make the vacation ownership industry more efficient, more attractive and more profitable.
VO Associates are Vacation Ownership and Timeshare/Fractional specialists and they offer the practical solutions to optimise returns and accelerate cash flow on hotel, resort and purpose-built inventory.
A senior executive in the Resort Hospitality Industry with over 30 years’ leadership experience in Shared Ownership and Fractional sectors, Paula provides independent advisory services in resort sales and marketing; feasibility; product definition and product development; member acquisition, engagement and retention; property acquisitions; business start-ups and business turn-arounds; as well as team recruitment, training and development.
Her direct delivery experience to date has been predominantly in Europe, Asia, the Middle East and the USA, and she has spent over 20 years of her career working in Global Hospitality/Resort Leisure Corporations such as Marriott, Interval International and Sunterra.
We recently caught up with Paula on the sidelines of the 5th Tourism, Hotel Investment & Networking Conference (THINC) Indonesia 2017, which was held in the Sofitel, Nusa Dua, Bali on September 6-7.What were you hoping to achieve by attending this year’s THINC conference?
The THINC conference gave me the opportunity to meet those specialising in Bali and Indonesia in general and to understand the initiatives of the Indonesian government to stimulate growth in the tourism and associated industries. It also enabled me to explain what services my companies provide, and how they can assist with the successful fulfilment of resort and hotel developments, particularly in the vacation/fractional ownership space.
Where do you see the hotel industry in Indonesia, in general and specifically in Bali both now and in the next 5 years?
Indonesians are a naturally welcoming and hospitable people and the country offers a variety of high quality and diverse vacation experiences for tourists of all nationalities and budgets. The mid-sector is very strong right now and this will continue to grow particularly for Indonesian and Chinese visitors attracted by the variety of accommodation options and the growth of low cost carriers operating in the region. Bali still has considerable growth opportunities in both the mid and luxury sectors and I would encourage the government to expedite the development of the 2nd airport in the north to accommodate this growth.
International tourists will continue to enjoy the fabulous beaches and culinary experiences that Bali resorts offer and it’s encouraging to see developers and operators getting more and more creative with the overall vacation experience they deliver to their guests.
What global trends are you seeing in the industry that will have the greatest impact in how you do business?
I see the traditional vacation ownership model as being superseded by new innovations, which answer consumer demands for greater flexibility of usage, a shorter commitment, and wherever possible an investment element. This is good news for companies such as FNTC and VO Associates; both are well placed to drive these new innovations with bespoke solutions, tailored to meet the individual requirements of developers and operators.
Does FNTC have any plans to develop/operate/expand in Bali and in any of the government’s 10 New Bali’s initiative? If so where? If not, why not?