Why Do Foreigners Always Complain About Doing Business in Bali?

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Spend enough time in Bali’s expat circles—cafés, WhatsApp groups, networking events—and one topic keeps resurfacing:

Doing business here is so complicated.”
The rules keep changing.”
It’s impossible compared to back home.”

And yet, Bali continues to attract entrepreneurs, investors, developers, and families from all over the world.

Which raises a fair question: Is doing business in Bali actually difficult—or are foreigners simply frustrated by having to adapt?


The Expectation Gap

Most foreigners arrive in Indonesia carrying expectations shaped by their home countries. They expect familiar processes, predictable timelines, and systems that behave the way they’re used to.

Indonesia never promised that.

The friction often isn’t caused by the system itself, but by the expectation gap—the assumption that things should work “the same way” as in Europe, Australia, or North America. When they don’t, frustration quickly turns into complaint.


Complexity Is Not the Same as Dysfunction

Yes, Indonesia has regulations. Yes, there are permits, zoning rules, classifications, and reporting obligations.

But let’s be honest: most business problems foreigners face in Bali are not caused by regulation—they’re caused by mistakes.

Typical examples include:

⮕ Starting operations before permits are complete
⮕ Choosing the wrong KBLI business classification
⮕ Assuming “temporary” or “small” projects don’t need approval
⮕ Relying on advice from friends instead of professionals
⮕ Treating compliance as something to “fix later”

In most cases, people don’t fail because Indonesia is impossible. They fail because they try to shortcut a system that doesn’t tolerate shortcuts.


Is Bali Really Slow?

One of the loudest complaints is speed. But anyone who has tried to:

⮕ Get a building permit in Southern Europe
⮕ Navigate zoning approvals in Australia
⮕ Deal with planning objections in France or Spain

… knows that years, not months, are often the norm.

In Bali:

  • Business licensing through OSS can be completed in weeks
  • Building approvals are often processed in months
  • Company establishment is centralized and largely digital
  • Processes are improving year by year


Is it perfect? No. Is it slow compared to many Western countries? Often not.

From frustration to formula: Success in Bali’s business landscape is less about the speed of the system and more about the entrepreneur’s willingness to adapt.


OSS: A System, Not a Scapegoat

Indonesia’s Online Single Submission (OSS) system gets a lot of criticism—especially from people encountering it for the first time.

But OSS represents something many countries still struggle to achieve: a unified national licensing platform. Problems usually arise not because OSS is broken, but because:

  • The wrong business activity is registered
  • Risk levels are misunderstood
  • Post-licensing obligations are ignored


OSS is not a one-time click—it’s a living system. Used properly, it works remarkably well.


Taxes: The Quiet Advantage Nobody Talks About

Here’s where the complaining becomes harder to justify. Corporate tax in Indonesia is significantly lower than in most Western countries. Personal income tax—when structured correctly—is also comparatively light.

Add to that:

➤ No wealth tax
➤ No inheritance tax in the Western sense
➤ Clear corporate tax ceilings
➤ Competitive dividend treatment

For many foreigners, the overall tax burden in Indonesia is dramatically better than what they left behind—yet this rarely features in the conversation.


Regulation Is Not Persecution

A recurring narrative among expats is that regulations are designed to “target foreigners.”

They’re not. Most rules apply equally to:

➤ Indonesian companies
➤ Local developers
➤ Domestic investors

What has changed is enforcement and professionalism. Indonesia increasingly expects businesses—local or foreign—to operate properly.

If a business model only works when rules are ignored, the problem isn’t Indonesia.


Cultural Friction Disguised as Bureaucracy

Another unspoken factor is culture. Indonesia values:

  • Process over confrontation
  • Consensus over pressure
  • Relationship over rigidity


Foreigners who push aggressively or treat officials as obstacles often experience what they describe as “bureaucratic resistance,” when in reality they’re facing cultural resistance.

Those who respect process, context, and local dynamics usually tell a very different story.


Despite the Complaints, Bali Keeps Winning

Despite all the frustration:

⮕ Foreign investment continues to grow
⮕ Businesses expand rather than leave
⮕ Families choose Bali over Europe, Australia, or the US

People vote with their feet—and Bali keeps winning that vote.


So Maybe the Question Is…

Not why Bali is difficult. But why we expected it to be easy—without learning, adapting, or taking responsibility.

Indonesia requires effort. But it also rewards those who approach it properly.


How Seven Stones Indonesia Can Help

At Seven Stones Indonesia, we see the same pattern repeatedly. Foreigners don’t struggle because Indonesia is unworkable—they struggle because they enter the system without structure, guidance, or a clear strategy. Our role is to turn complexity into clarity.


Getting the Structure Right from Day One

Many problems begin long before permits are filed or construction starts. We help clients:

✔︎ Choose the correct business structure (PT PMA or partnership)
✔︎ Select the right KBLI classifications
✔︎ Align business plans with zoning and regulatory realities
✔︎ Avoid costly restructuring later

Doing it right early is always cheaper than fixing it later.


OSS Without Guesswork

OSS works—but only when used correctly. We assist with:

  • End-to-end OSS registration and licensing
  • Risk-based licensing alignment
  • Ongoing compliance and reporting
  • Managing regulatory updates as they evolve


OSS is not a one-off task. We make sure it keeps working for you.


Property, Development, and Build Compliance

Construction and development are where frustration peaks—and where experience matters most. We support clients with:

  • Pre-acquisition due diligence
  • Permit sequencing and readiness
  • Coordination between consultants, planners, and authorities
  • Compliance with construction, housing, and tourism standards


Shortcuts here are expensive. Planning saves time.


Sustainable Tax and Business Planning

Indonesia offers a competitive tax environment—but only if structured properly. We help clients:

  • Understand corporate and personal tax exposure
  • Build long-term, compliant structures
  • Avoid unnecessary risk while staying efficient


Smart planning is about sustainability, not avoidance.


A Reality-Based Advisory Approach

We don’t sell loopholes, shortcuts, or “grey solutions.” Seven Stones Indonesia acts as:

  • A strategic advisor, not just a service provider
  • A bridge between foreign investors and Indonesian realities
  • A long-term partner focused on stability, not quick wins


Because in Bali, the businesses that last are not the loudest—but the best prepared.

Thank You for Your Inquiry

Our team will contact you shortly.

To maintain our professional standard, we have established a strong presence in the center of Jakarta and Bali, and are expanding to Lombok to serve you better. Visit us at:

Jakarta
Noble House, 9th floor unit 2B
Jl. Dr. Anak Agung Gde Agung, Kav E.4.2 no. 2
South Jakarta – 12950

Bali
Jl. Sunset Road No. 9a
Seminyak, Bali – 80361

Lombok
Opening Soon

We’re committed to being accessible. Find our offices in Jakarta, Bali and Lombok (soon), staffed with local experts who understand your unique needs. Also we extend our reach with our collaborative partners.

Seven Stones Indonesia
Jl. Sunset Road No.9a, Seminyak, Kec. Kuta, Kabupaten Badung, Bali 80361
Seven Stones Indonesia Jakarta
Noble House, 9th Floor, Jl. Mega Kuningan Barat, RT.5/RW.2, Kuningan, Jakarta 12950
Monday Co-Working
Jl. Toya Ning II, Ungasan, Kec. Kuta Sel., Kabupaten Badung, Bali 80361
B Work Bali
Jl. Nelayan No.9C, Canggu, Kec. Kuta Utara, Kabupaten Badung, Bali 80361
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Seven Stones Indonesia
Jl. Sunset Road No.9a, Seminyak, Kec. Kuta, Kabupaten Badung, Bali 80361
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Seven Stones Indonesia Jakarta
Noble House, 9th Floor, Jl. Mega Kuningan Barat, RT.5/RW.2, Kuningan, Jakarta 12950
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Monday Co-Working
Jl. Toya Ning II, Ungasan, Kec. Kuta Sel., Kabupaten Badung, Bali 80361
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Jl. Nelayan No.9C, Canggu, Kec. Kuta Utara, Kabupaten Badung, Bali 80361
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Name

Andrzej Barski

Director of Seven Stones Indonesia

Andrzej is Co-owner/ Founder and Director of Seven Stones Indonesia. He was born in the UK to Polish parents and has been living in Indonesia for more than 33-years. He is a skilled writer, trainer and marketer with a deep understanding of Indonesia and its many cultures after spending many years travelling across the archipelago from North Sumatra to Irian Jaya.

His experience covers Marketing, Branding, Advertising, Publishing, Real Estate and Training for 5-Star Hotels and Resorts in Bali and Jakarta, which has given him a passion for the customer experience. He’s a published author and a regular contributor to local and regional publications. His interests include conservation, eco-conscious initiatives, spirituality and motorcycles. Andrzej speaks English and Indonesian.

Terje H. Nilsen

Director of Seven Stones Indonesia

Terje is from Norway and has been living in Indonesia for over 20-years. He first came to Indonesia as a child and after earning his degree in Business Administration from the University of Agder in Norway, he moved to Indonesia in 1993, where he has worked in leading positions in education and the fitness/ wellness industries all over Indonesia including Jakarta, Banjarmasin, Medan and Bali.

He was Co-owner and CEO of the Paradise Property Group for 10-years and led the company to great success. He is now Co-owner/ Founder and Director of Seven Stones Indonesia offering market entry services for foreign investors, legal advice, sourcing of investments and in particular real estate investments. He has a soft spot for eco-friendly and socially sustainable projects and investments, while his personal business strengths are in property law, tourism trends, macroeconomics, Indonesian government and regulations. His personal interests are in sport, adventure, history and spiritual experiences.

Terje’s leadership, drive and knowledge are recognised across many industries and his unrivalled network of high level contacts in government and business spans the globe. He believes you do good and do well but always in that order. Terje speaks English, Indonesian and Norwegian.